Dewa – Locate, Opening Hours & Offers

DEWA, Dubai’s Electricity and Water Authority, offers convenient services to residents and businesses at its Customer Happiness Centre located within Ibn Battuta Mall.

What You Can Do There:

• Pay Bills: Easily settle your electricity and water bills.
• New Connections: Apply for new electricity and water connections.
• Customer Inquiries: Get answers to your queries about billing, services, and more.
• Self-Service Options: Utilize interactive kiosks for various transactions.

Tips for a Smooth Visit:

• Bring Necessary Documents: Have your Emirates ID and other required documents ready.
• Check Opening Hours: Verify the centre’s operating times before your visit.
• Utilize Online Services: Explore DEWA’s online portal for convenient transactions.
• Contact DEWA in Advance: For complex inquiries, contact DEWA beforehand.

DEWA’s presence at Ibn Battuta Mall makes it easy for customers to access essential services while enjoying the mall’s shopping and entertainment options.